Privacy Policy

Introduction

Three Vines Enterprise Inc. ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when visiting our website, submitting inquiries, or engaging our business management consulting services.

This Privacy Policy explains what information we collect, how we use it, how it may be disclosed, and the measures we take to protect it.

Personal Information We Collect

We may collect personal information that you voluntarily provide when completing our contact form, communicating with us, requesting information about our services, or entering into a business relationship with us.

This information may include your full name, business or organization name, email address, telephone number, message content, and information relating to your service inquiry.

We may also collect communication preferences, SMS consent and opt-out records, and other information necessary to respond to your requests or provide our services.

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically. This may include your Internet Protocol address, browser type, device information, operating system, pages visited, access times, and general website usage information.

This information may be collected through cookies, server logs, or similar technologies to maintain website functionality, improve security, and understand website performance.

How We Use Personal Information

We use collected personal information to respond to inquiries, communicate with prospective and existing clients, provide business consulting services, manage client relationships, process payments where applicable, maintain business records, improve our website, protect against fraudulent activity, and comply with applicable legal obligations.

We may also use contact information to provide service-related updates or other communications where permitted by law and consistent with your preferences.

Who We Share Information With

We do not sell personal information to third parties. We may disclose limited personal information to trusted service providers who assist with website hosting, information technology, business administration, payment processing, security, and communications.

These providers may access information only as reasonably necessary to perform services on our behalf and are expected to protect the information appropriately.

We may also disclose information when required by law, legal process, or a valid governmental request, or when reasonably necessary to protect our legal rights, property, or security.

SMS consent and mobile information are excluded from any sharing for third-party or affiliate marketing and promotional purposes.

Payment Information

If payments are accepted through our website or in connection with our services, payment transactions may be processed by third-party payment providers, including Stripe. Payment information submitted through a third-party payment processor is handled according to that provider's privacy and security practices.

We may receive limited transaction information, such as payment confirmation, transaction status, billing details, and payment history, for business administration and recordkeeping purposes.

We do not intentionally store complete payment card numbers or security codes on our own website systems when transactions are processed through a third-party payment provider.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support essential website functions, remember preferences, improve performance, and understand how visitors interact with our content.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

Although we take reasonable precautions, no electronic transmission or storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and transaction records, provide services, resolve disputes, enforce agreements, and comply with applicable legal obligations.

When information is no longer required, we take reasonable steps to securely delete, destroy, or de-identify it where appropriate and permitted by law.

Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information. You may also have the right to withdraw consent for certain communications or object to certain processing activities.

You can exercise applicable rights by contacting us using the business contact information provided below. We may need to verify your identity before responding to certain requests.

Third-Party Websites

Our website may contain links to external websites or services. We are not responsible for the privacy policies, security practices, or content of third-party websites.

We encourage visitors to review the privacy policies of any external websites they choose to access.

Children's Privacy

Our website and consulting services are intended for businesses and adults. We do not knowingly collect personal information from children under the age of 13.

If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to delete it as required by applicable law.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, or legal requirements. Any revisions will be posted on this page with an updated effective date.

Continued use of our website after the revised policy becomes effective constitutes acknowledgment of the updated policy, where permitted by law.